The emergency number in Australia is triple zero (000). Triple zero (000) is a free call from any phone, mobile or phone box.
When dialling triple zero (000), you will hear a short recorded message stating that you have dialled the emergency number, then a Telstra operator will ask which service you require – police, fire or ambulance, YOU MUST STAY ON THE LINE.
In the event of a medical emergency, ask for AMBULANCE. The operator will confirm what state and town you are calling from.
If you are calling from South Australia, you will be connected to the SA Ambulance Service Emergency Operations Centre (EOC) in Adelaide and asked a standard set of questions by an EOC Emergency Medical Dispatch Support Officer (EMDSO).
It is important to stay calm, speak clearly and answer all of the operator’s questions to ensure we can send the most appropriate ambulance resource to your emergency.
