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Ambulance fees

South Australia, as with some other states and territories in Australia, operates a user-pays ambulance service. Each state in Australia operates under a different ambulance fee structure and funding model. Under the South Australian Health Care Act 2008, SAAS has a statutory requirement to charge a fee for ambulance service provision.

This fee is based on the type of service provided, e.g. attendance with treatment but no transport, attendance with treatment and transport to/or from a hospital, surgery or other place. Where transport is provied, standard fees apply. Gazetted ambulance fees set in accordance with this legislation are updated each year.

SA Ambulance Service will invoice and recover monies for ambulance services relating to treatment and/or transport of persons except where:

  • The person holds a valid and current Ambulance Cover membership*
  • The service is for the initial attendance at a motor vehicle accident ^
  • Payment for the invoice is the responsibility of another party and such party has acknowledged responsibility for payment of the invoice.

SAAS Transport Fees 1 July 2020 — 30 June 2021

Private Debtors, Ambulance Cover members, Dept. Veteran's Affairs, Non-SA Health Agencies e.g. private hospitals with monthly accounts.

New SAAS Incident Response Priorities and call out fees for ambulance services effective 1 July 2020.

Incident Response Priorities
Current Call Out
Current Cost / per KM

Provision of Retrieval Team
(Effective 1 July 2020)

$3704.00 N/A


$1044.00 $6.00


$233.00 $6.00

Treat no Transport
(Treat at scene, no transport required)

$233.00 N/A

*Emergency & Non-Emergency (road transport)

Emergency and Non-Emergency cases are tasked by the Emergency Operations Centre at the time of call out. Cases are charged at the Emergency and Non-Emergency service fee as gazetted by the South Australian Minister of Health.



  • * Terms and conditions apply
  • ^  Registered Vehicle | Conditions may apply.


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The content on this page is licensed under a Creative Commons Attribution 2.5 Australia Licence, unless indicated otherwise.
To attribute this material, cite SA Ambulance Service, 2020.